Returns & Exchanges

Change of mind returns

If you wish to return an item because you have changed your mind about your purchase, Clevacover will offer refund provided that:
You return the item within 7 days of purchase;
The item has not been used in any way.
It is in its original packaging, including instruction manuals and all accessories.
It is unworn, unopened, unused and in its original condition.
Purchaser is responsible for postage to return.
Refunds will only be issued on return of the items purchased.

Other returns

Clevacover will accept product returns and provide you with an exchange, refund or repair where:
The product is faulty or is not of merchantable quality.
The product is not fit for its intended purpose (please note that prior measurement is required prior to purchase).
Photos of any issues will be required to assess whether return of item is acceptable.
Refunds will only be issued on return of the items purchased.

Installation difficulties

If you are experiencing installation difficulties please phone 1800 210 227 and you will be talked through the problems you are having.